Relevant Research Areas in IT Service Management - An Examination of Academic and Practitioner Literatures

Authors

Marrone, Mauricio

Hammerle, Mara

Published

January 1, 2017

Doi

https://doi.org/10.17705/1CAIS.04123

Citation: APA

Marrone, M., & Hammerle, M. (2017). Relevant Research Areas in IT Service Management - An Examination of Academic and Practitioner Literatures. Communications of the Association for Information Systems, 41, 517–543. https://doi.org/10.17705/1CAIS.04123.

Citation: BibTeX

@article{MarroneHammerle2017,
  colrev_pdf_id = {cpid2:fffffffffc003ffffc00003ffc60003ff008210fe000001fe00000fff0ffffffff1ff0fff001f07ffc07f07ffffffffffffe7fffe0000007e0000007e0000007e0000007e000000fe000001ff000000ff01ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffb9ffeffffffffff},
  screening_criteria = {NA},
  file       = {data/pdfs/41/MarroneHammerle2017.pdf},
  doi        = {10.17705/1CAIS.04123},
  author     = {Marrone, Mauricio and Hammerle, Mara},
  journal    = {Communications of the Association for Information Systems},
  title      = {Relevant Research Areas in IT Service Management - An Examination of Academic and Practitioner Literatures},
  year       = {2017},
  volume     = {41},
  pages      = {517--543},
  url        = {https://aisel.aisnet.org/cais/vol41/iss1/23}
}

Citation: RIS

TY  - JOUR
AU  - Marrone, Mauricio
AU  - Hammerle, Mara
TI  - Relevant Research Areas in IT Service Management - An Examination of Academic and Practitioner Literatures
T2  - Communications of the Association for Information Systems
PY  - 2017
VL  - 41
SP  - 517
EP  - 543
DO  - 10.17705/1CAIS.04123
UR  - https://aisel.aisnet.org/cais/vol41/iss1/23
ER  -